Terms of service

Welcome to Prana Jewel (pranajewel.com). This website is operated by Prateek Jain. Throughout the site, the terms “we”, “us” and “our” refer to Prana Jewel. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

1. General Conditions

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. We reserve the right to refuse service to anyone for any reason at any time.

2. Accuracy of Product Information

We take great care to ensure our artificial jewelry, 18k gold-plated items, and 925 sterling silver pieces are displayed accurately.

Visuals: We strive to display the colors and images of our products as accurately as possible; however, we cannot guarantee that your computer monitor's display of any color will be accurate.
Specifications: We reserve the right to limit the sales of our products to any person or geographic region. All descriptions of products or product pricing are subject to change at any time without notice.

3. Pricing and Payments

Modifications: Prices for our products are subject to change without notice.
GST: Prices are inclusive of GST unless stated otherwise at checkout.

4. Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail or billing address/phone number provided at the time the order was made.

5. Shipping and Delivery

Processing: Orders are typically processed within 1-3 business days.
COD Orders: For Cash on Delivery, please ensure someone is available to receive the package. Repeated delivery failures may result in the suspension of COD privileges for your account.

6. Returns and Exchanges

Our return policy lasts 7 days from the date of delivery. If 7 days have gone by since your delivery, unfortunately, we cannot offer you a refund or exchange. Please refer to our [Return Policy] page for full details.

7. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

For any unlawful purpose.
To infringe upon or violate our intellectual property rights (including brand photography and jewelry designs).
To upload or transmit viruses or any other type of malicious code.